Is The Customer Always Right?
Paradigm Plumbing Services Inc. is a company that provides residential and commercial plumbing services to customers in Palm Beach and Martin Counties, and promotes that they believe the customer is always right. It poses the question, is the customer really always right?
Company Culture of The Customer Is Always Right
Paradigm Plumbing Services, Inc. launched in May, 2001 and Matthew felt strongly that company culture where the customer is always right and do right by the customer had been lost in the marketplace. He decided at Paradigm Plumbing Services they would offer all of their customers excellent service at a fair price. While everyone needs to make a living, Paradigm Plumbing can do that while focusing on the customer’s needs and satisfaction.
Over 90 Years of Experience Positions Company To Be A Leader In Customer Service
Matthew Barrett has been working in the plumbing industry since he was 15 years old. With over 40 years of experience, Matthew has worked with small, family-owned companies to large corporate entities and everything in between until 2001, when he decided it was time for him to venture out on his own.
His career started in 1978 in Fort Pierce, Florida and Matthew committed to himself that if he was going to be a plumber, he was going to be the best he could be. By year three, Matthew was a supervisor and running a crew of 26. His career has been wide spread to include high-rise condominiums, simple track houses, some of the most luxurious high-end homes in Palm Beach and Martin counties to many large commercial projects. Custom home communities include Palm Beach Island, Admirals Cove, Jupiter Island, Loxahatchee Club, Sewell’s Point, Sailfish Point just to name a few. Matthew and his crew have a combined 90 years of experience.
Matthew believes that if you are good at what you do, you will do it right the first time, so the customers will expect great service and you will deliver it. Strong confidence in a great job positions the company and all of the team members to live by the company culture of the customer is always right.
Experienced Plumber in Palm Beach County
Paradigm Pluming is considered the expert when it comes to plumbing service. They are a licensed and insured plumbing service company that has been serving residential and commercial customers throughout Palm Beach County since 2001. They offer maintenance plans and 24/7 emergency service. For more information, call (561) 841-9008 or visit their website at www.paradigmplumbing.com
